Product Owner – Medicaid Eligibility
PCG
Location: Onsite/Hybrid in Jackson, MS
Type: Full-time
Our Client
Our client is a minority woman-owned boutique consultancy focused on delivering strategy, process,
technology, and training services across the Gulf South. Our mission is to create a culture of inclusion,
transparency, and accountability for our employees and client partners by delivering predictable
outcomes that are valuable to their growth. Seek. Solve. Transform.
The role
As our Medicaid Eligibility Product Owner, you’ll be the voice of the state and its members inside the
delivery team. You’ll turn eligibility policy into a clear, prioritized backlog, so the people who depend on
Medicaid get accurate, timely decisions. You’ll partner with state agency leaders, policy experts, and
technology teams to make complex rules simple to build and easy to use.
What you’ll do
• Own and prioritize the product backlog for the state’s Medicaid eligibility and enrollment
system, balancing federal mandates, state policy, and member impact.
• Translate eligibility policy (MAGI and non-MAGI rules, renewals, verifications, and notices) into
clear epics, user stories, and acceptance criteria.
• Lead impact analysis for new federal and state requirements, including H.R. 1 provisions such as
community engagement requirements and more frequent renewals.
• Partner with state policy and program staff to clarify rules, resolve ambiguity, and document
decisions.
• Work side by side with Scrum Masters, developers, testers, and business analysts through
planning, refinement, reviews, and acceptance.
• Accept completed work against acceptance criteria and policy intent, and support user
acceptance testing with state staff.
• Coordinate dependencies with adjacent systems and programs, such as SNAP, MMIS, and
managed care organizations.
• Track product outcomes, such as processing timeliness, auto-renewal rates, and error rates, and
use them to guide priorities.
• Communicate progress, trade-offs, and risks clearly to agency leadership and project
stakeholders.
What you bring
Required
• 5+ years of experience as a Product Owner, product manager, or business lead on government
or healthcare systems.
• 3+ years of hands-on experience with Medicaid eligibility, enrollment, or integrated eligibility
systems.
• Working knowledge of Medicaid eligibility rules, including MAGI and non-MAGI categories,
verifications, and renewals.
• Experience writing user stories and acceptance criteria and managing a backlog in Jira, Azure
DevOps, or a similar tool.
• Experience working in Agile or Scrum teams.
• Clear, plain-spoken communication with technical teams and agency executives alike.
• Bachelor’s degree or equivalent experience.
Preferred
• Certified Scrum Product Owner (CSPO), SAFe POPM, or a similar certification.
• Experience with federal Medicaid requirements and CMS oversight, including state system
certification.
• Familiarity with SNAP or other integrated eligibility programs.
• Experience with Louisiana Medicaid or another state Medicaid agency.
Salary: $130,000-$160,000
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