Product Owner – Medicaid Eligibility

| Jackson, MS

Product Owner – Medicaid Eligibility

PCG

Location: Onsite/Hybrid in Jackson, MS

Type: Full-time

Our Client

Our client is a minority woman-owned boutique consultancy focused on delivering strategy, process,

technology, and training services across the Gulf South. Our mission is to create a culture of inclusion,

transparency, and accountability for our employees and client partners by delivering predictable

outcomes that are valuable to their growth. Seek. Solve. Transform.

The role

As our Medicaid Eligibility Product Owner, you’ll be the voice of the state and its members inside the

delivery team. You’ll turn eligibility policy into a clear, prioritized backlog, so the people who depend on

Medicaid get accurate, timely decisions. You’ll partner with state agency leaders, policy experts, and

technology teams to make complex rules simple to build and easy to use.

What you’ll do

• Own and prioritize the product backlog for the state’s Medicaid eligibility and enrollment

system, balancing federal mandates, state policy, and member impact.

• Translate eligibility policy (MAGI and non-MAGI rules, renewals, verifications, and notices) into

clear epics, user stories, and acceptance criteria.

• Lead impact analysis for new federal and state requirements, including H.R. 1 provisions such as

community engagement requirements and more frequent renewals.

• Partner with state policy and program staff to clarify rules, resolve ambiguity, and document

decisions.

• Work side by side with Scrum Masters, developers, testers, and business analysts through

planning, refinement, reviews, and acceptance.

• Accept completed work against acceptance criteria and policy intent, and support user

acceptance testing with state staff.

• Coordinate dependencies with adjacent systems and programs, such as SNAP, MMIS, and

managed care organizations.

• Track product outcomes, such as processing timeliness, auto-renewal rates, and error rates, and

use them to guide priorities.

• Communicate progress, trade-offs, and risks clearly to agency leadership and project

stakeholders.

What you bring

Required

• 5+ years of experience as a Product Owner, product manager, or business lead on government

or healthcare systems.

• 3+ years of hands-on experience with Medicaid eligibility, enrollment, or integrated eligibility

systems.

• Working knowledge of Medicaid eligibility rules, including MAGI and non-MAGI categories,

verifications, and renewals.

• Experience writing user stories and acceptance criteria and managing a backlog in Jira, Azure

DevOps, or a similar tool.

• Experience working in Agile or Scrum teams.

• Clear, plain-spoken communication with technical teams and agency executives alike.

• Bachelor’s degree or equivalent experience.

Preferred

• Certified Scrum Product Owner (CSPO), SAFe POPM, or a similar certification.

• Experience with federal Medicaid requirements and CMS oversight, including state system

certification.

• Familiarity with SNAP or other integrated eligibility programs.

• Experience with Louisiana Medicaid or another state Medicaid agency.

Salary: $130,000-$160,000

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