Human Resources Manager

Location: New Orleans, LA (Corporate Office)

Reports To: Chief Financial Officer

Compensation: ~$130,000 base salary + up to 10% annual bonus + comprehensive benefits

Work Model: Full-time (Onsite with hybrid WFH flexibility; core operational hours with schedule flexibility)

Position Overview

On behalf of a long-time client of ours, PCG is looking for an experienced HR manager. The HR manager is a critical, hands-on leadership role responsible for driving a high-accountability HR function that elevates employee experience, strengthens frontline engagement, and supports ongoing company growth across 8 locations in 4 states (Louisiana, Mississippi, Alabama, and Florida). Operating in a growth-oriented, family-owned company, this position requires a “doer” mentality. We are looking for someone who takes 100% ownership of the department. Managing a team of two direct reports and supporting approximately 270 employees, the HR manager works closely with leadership to maintain a positive, practical, and highly responsive work culture.

Key Responsibilities

Departmental Leadership & Ownership

• Take end-to-end accountability for the HR function, balancing strategic development with direct tactical execution.
• Direct and mentor two direct reports
• Identify operational inefficiencies across the employee lifecycle and implement practical, high-impact improvements.
• Drive culture and employee engagement initiatives within an organization known for long-term retention and low turnover.
• Support acquisition due diligence and post-acquisition HR integration as the company expands its footprint.

Hands-On Benefits Administration & Open Enrollment

• Own the annual Open Enrollment process and benefit renewals, working in close partnership with external brokers and executive leadership.
• Administer health, wellness, and 401(k) benefit plans for non-union personnel.
• Maintain sufficient knowledge of union benefit structures to answer crew questions accurately and coordinate with union plan administrators.
• Employee-First Service Ethos: Serve as a direct point of contact for employee questions regarding benefits and paychecks; cultivate a high-touch environment that eliminates deflection.

Labor & Employee Relations

• Serve as the primary operational contact for day-to-day labor relations, grievances, and disciplinary actions aligned with applicable CBAs.
• Read, interpret, and apply CBAs across various unionized populations.
• Partner with the CEO, CFO, General Counsel, and outside labor counsel on labor management issues and strategy.
• Serve as a core member of the collective bargaining negotiation team, preparing relevant HR metrics, labor data, and analysis.
• Develop a practical understanding of marine/crew compensation models in coordination with the Payroll SME.

Compliance, Audits & Metrics

• Drive and fully manage annual 401(k), payroll, and compliance audits, ensuring external auditors receive required documentation promptly and resolving any roadblocks independently.
• Maintain full compliance with federal, state, and local employment regulations across LA, MS, AL, and FL.
• Track and present HR operational metrics (retention, time-to-fill, employee relations trends, and process efficiency) to support management decision-making.
• Oversee workplace safety administration, post-accident physicals, medical appointments, and right-to-work determinations.

Talent Acquisition, Development & Culture

• Lead full-cycle recruitment, onboarding, and retention strategies for onshore and field roles.
• Roll out and manage the company’s multi-phase employee wellness program and university internship program.
• Evolution and oversight of modern performance appraisal processes that encourage accountability and high performance.
• Integrate basic AI tools and modern software workflows to streamline HR task execution and reporting.

Qualifications & Skill Requirements

• Experience: Minimum 5+ years of progressive HR management experience. Proven experience in growing or acquisitive environments preferred.
• Education: Bachelor’s degree in Human Resources, Business Administration, or a related field required.
• Mindset: Extreme ownership, personal accountability, and high drive are non-negotiable. Must thrive in an autonomous environment without micromanagement.
• Benefits Expertise: Proven track record leading Open Enrollment and managing benefit plans directly.
• Labor Relations: Experience working alongside unionized workforces (grievance handling, CBA administration, and supporting union negotiations) is strongly preferred.
• Systems Proficiency: Hands-on experience with HRIS platforms required (experience with UKG Ready is a plus). Familiarity with Microsoft Office Suite and basic AI tools for workplace efficiency.
• Multi-State Compliance: Knowledge of employment laws across LA, MS, AL, and FL.
• Certifications: SHRM-CP or SHRM-SCP highly preferred.

Travel, Schedule & Working Conditions

• Schedule: Core hours aligned with operational needs (e.g., 7:30 AM – 4:30 PM), offering flexibility for personal commitments and hybrid work-from-home capability as workload permits. (Note: Hours expand during peak Open Enrollment periods).
• Travel Requirements: Minimal travel required. Occasional day trips or short visits to other locations to maintain frontline visibility and relationships.

Compensation & Perks

• Salary Range: $100,000 – $130,000 base salary based on experience.
• Bonus: Up to 10% annual performance bonus.
• Benefits: Comprehensive healthcare, retirement/401(k) matching, and wellness offerings.
• Professional Development: Employer-paid professional memberships (SHRM) and full coverage for national conferences and annual HRIS (UKG) user conferences.